Michael and his entire staff performed like true professionals. All our needs were quickly met and feedback to our questions were excellent. For example, when we had concerns about multiple offers and the length of time requested for the option period, Michael stopped by our house and explained the reason and what the Buyer would be doing during that time frame. As a result we were able to better understand the process and better accept the interruptions to our daily lives. He was always updating us with calls and emails on where we were in the process and explaining what we could expect in the near future.